Last Updated: August 4, 2026
Welcome to Target Box Container Sales. This Warranty Policy explains the warranty coverage, guarantees, exclusions, limitations, and warranty claim procedures that apply to shipping containers, container homes, modular buildings, refrigerated containers, and custom container solutions purchased through www.targetboxcontainersales.com.
Our warranties are designed to provide confidence in your purchase by clearly outlining what is covered, what is excluded, and how warranty claims are handled.
This Warranty Policy is provided in addition to any rights you may have under applicable Canadian consumer protection laws and does not limit any statutory rights that cannot legally be excluded.
By purchasing products from Target Box Container Sales, you acknowledge that you have read, understood, and agree to this Warranty Policy together with our Terms of Service, Shipping Policy, Payment Policy, Returns & Refund Policy, Privacy Policy, and Sales Tax Policy.
This Warranty Policy has been rewritten specifically for Target Box Container Sales based on the structure of the uploaded Warranty Policy and customized for Canadian customers.
Target Box Container Sales is committed to supplying high-quality shipping containers and custom container solutions backed by dependable warranty protection.
This Warranty Policy explains:
Our objective is to provide fair and transparent warranty support while ensuring every customer receives quality products and professional service.
This Warranty Policy applies to eligible products supplied by Target Box Container Sales, including:
Warranty coverage depends on the type, condition, and configuration of the product purchased.
New (One-Trip) shipping containers include the original manufacturer’s warranty where applicable, together with Target Box Container Sales’ delivery condition guarantee.
At the time of delivery, every new container is guaranteed to be:
Where a manufacturer’s warranty applies, Target Box Container Sales will assist customers with the warranty claim process by providing the necessary purchase documentation and product information.
All qualifying used shipping containers are sold with our Wind & Watertight (WWT) Guarantee.
At the time of delivery, we guarantee that qualifying used containers will:
Our standard Wind & Watertight Guarantee applies for 30 days from the date of delivery, unless otherwise stated in writing.
Because used containers have previously been in service, the following are considered normal characteristics and are not warranty defects:
Where available, condition photographs and inspection information may be provided before purchase.
Target Box Container Sales provides a Limited Workmanship Warranty on eligible custom modifications performed by our team.
Custom projects may include:
Our workmanship warranty generally covers defects resulting from modifications completed by Target Box Container Sales, including:
Unless otherwise stated in writing, our workmanship warranty is provided for one (1) year from the date of delivery.
The original container shell remains covered under the applicable new-container warranty or Wind & Watertight Guarantee, depending on the product purchased.
Refrigerated containers supplied by Target Box Container Sales are inspected before delivery to help ensure they are:
Where refrigeration equipment is covered by the original equipment manufacturer (OEM), warranty claims relating to the refrigeration system are governed by the manufacturer’s warranty terms.
Target Box Container Sales will assist customers by providing available purchase documentation and product information to support eligible manufacturer warranty claims.
To maintain warranty eligibility, refrigerated containers must be installed, operated, and maintained according to the manufacturer’s operating instructions.
The Structural Warranty applies to the primary load-bearing components of eligible containers.
Covered structural components may include:
The Structural Warranty protects against defects that materially affect the container’s structural integrity during normal intended use.
Warranty periods depend on the type of container purchased and any applicable manufacturer warranty.
Structural damage resulting from misuse, unauthorized modifications, accidents, improper installation, natural disasters, or customer negligence is not covered under this Warranty Policy.
Target Box Container Sales provides a Limited Workmanship Warranty covering the quality of labor and workmanship performed by our team on eligible modified and custom-built container projects.
This warranty generally applies to work completed directly by Target Box Container Sales, including:
If a defect in our workmanship is identified during the applicable warranty period, we will inspect the issue and, where the claim is approved, repair or replace the affected workmanship at no additional cost to the customer, or provide another appropriate remedy in accordance with this Warranty Policy.
Certain products and components supplied by Target Box Container Sales may also be covered by the original manufacturer’s warranty.
Examples include:
Where a manufacturer’s warranty applies, the manufacturer’s warranty terms and conditions will govern coverage for that component.
Target Box Container Sales will assist customers by providing:
Final approval of manufacturer warranty claims remains the responsibility of the original manufacturer.
Depending on the product purchased, warranty coverage may include the following components:
Where installed by Target Box Container Sales:
Coverage applies only to defects resulting from normal intended use and workmanship performed by Target Box Container Sales.
This Warranty Policy does not cover:
Components installed or modified by persons other than Target Box Container Sales are not covered under this Warranty Policy.
This Warranty Policy does not cover damage, defects, or failures resulting from:
Damage caused by circumstances beyond the reasonable control of Target Box Container Sales is not covered.
Shipping containers are industrial products designed for long-term commercial use.
Normal wear and tear is expected over time and is not considered a warranty defect.
Examples include:
These conditions generally do not affect the structural integrity or intended use of the container.
Customers are encouraged to perform routine maintenance to help preserve the appearance and longevity of their container.
Minor cosmetic imperfections may be present on both new and used containers.
Examples include:
Cosmetic imperfections that do not affect structural integrity, weather resistance, security, or normal operation are not covered under this Warranty Policy.
Customers purchasing used containers acknowledge that reasonable cosmetic wear is a normal characteristic of previously used equipment.
To maintain warranty coverage and maximize the lifespan of your shipping container, customers are responsible for performing reasonable routine maintenance.
We recommend that customers:
Failure to perform reasonable maintenance may affect warranty eligibility where lack of maintenance contributes directly to the reported issue.
Customers, or their authorized representative, should inspect the container immediately upon delivery whenever reasonably possible.
During the inspection, customers should verify:
If any visible concerns are identified, customers should:
Failure to report visible delivery-related issues promptly may limit available warranty remedies for conditions that were clearly apparent at the time of delivery.
If you believe your product is covered under this Warranty Policy, please contact our Warranty Support team as soon as the issue is discovered and within the applicable warranty period.
Warranty claims may be submitted by email.
When submitting a claim, please include:
Submitting complete information helps us review your claim as efficiently as possible.
To properly assess your warranty claim, we may request the following documentation:
Additional documentation may be requested if necessary to complete our assessment.
Once a warranty claim has been received, our Warranty Team will begin reviewing the information provided.
Our review process generally includes:
Most claims are reviewed within 5–10 business days after all required documentation has been received.
More complex claims involving custom-built products, specialty equipment, or third-party manufacturers may require additional review time.
Throughout the process, we will keep you informed of the status of your claim.
If your warranty claim is approved, Target Box Container Sales will determine the most appropriate remedy based on the nature and severity of the issue.
Available remedies may include:
Where practical, we may repair the affected container or component at no cost to the customer.
Examples include:
Where repair is not practical, we may replace:
In certain situations, we may offer store credit that can be applied toward a future purchase from Target Box Container Sales.
Where appropriate, we may offer a partial refund if the customer elects to keep a product with a minor defect that does not significantly affect its intended use.
If repair or replacement is not practical and the product is determined to have a covered defect, we may provide a full refund in accordance with our Returns & Refund Policy.
The remedy selected will depend on the specific circumstances of the claim and will be determined by Target Box Container Sales in accordance with this Warranty Policy and applicable Canadian consumer protection laws.
This Warranty Policy is a limited warranty and applies only to the warranty coverage expressly described in this Policy.
To the fullest extent permitted by applicable Canadian law:
Nothing in this Warranty Policy limits or excludes any statutory rights available to consumers under applicable Canadian consumer protection legislation.
To the maximum extent permitted by applicable Canadian law, the total liability of Target Box Container Sales, its owners, employees, contractors, affiliates, suppliers, and representatives under this Warranty Policy shall not exceed the original purchase price paid for the affected product.
Target Box Container Sales shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to:
This limitation does not apply where liability cannot legally be excluded under applicable Canadian law.
Where permitted by Target Box Container Sales, warranty coverage may be transferred to a subsequent owner during the remaining warranty period, provided that:
Warranty transfer requests should be submitted to our Customer Support team before ownership changes, where reasonably possible.
Approval of a warranty transfer is at the sole discretion of Target Box Container Sales and may be subject to verification of the container’s condition.
For selected products, Target Box Container Sales may offer optional extended warranty coverage.
Extended warranty plans may be available for:
Extended warranty options may provide:
Availability, pricing, coverage, and eligibility vary depending on the product purchased.
Please contact our sales team before completing your purchase for information regarding available extended warranty plans.
This Warranty Policy shall be governed by and interpreted in accordance with the laws of Canada and the applicable laws of the Province of Ontario, without regard to conflict of law principles.
Nothing contained in this Warranty Policy limits any mandatory consumer rights available under applicable Canadian legislation.
Any dispute relating to this Warranty Policy shall be handled in accordance with the dispute resolution provisions contained in our Terms of Service.
This Warranty Policy should be read together with our:
In the event of any inconsistency between these policies, the policy most directly applicable to the issue in question will generally take precedence, unless otherwise required by applicable law.
If you have questions regarding warranty coverage or wish to submit a warranty claim, please contact us.
Target Box Container Sales
Address
650 Hazelhurst Rd
Mississauga, ON L5J 2Z7
Canada
Phone : +1(343) 655-5266
sales@targetboxcontainersales.com
Website
www.targetboxcontainersales.com
When contacting us regarding a warranty claim, please include:
Our Warranty Support team aims to acknowledge warranty claims within 2 business days and provide updates throughout the review process.
At Target Box Container Sales, we stand behind the quality of the products and services we provide. Our Warranty Policy is designed to give customers confidence that eligible products are backed by clear warranty coverage, fair claim procedures, and professional support.
We are committed to resolving valid warranty claims promptly, transparently, and in accordance with applicable Canadian consumer protection laws.
By purchasing products from www.targetboxcontainersales.com, you acknowledge that you have read, understood, and agree to this Warranty Policy, together with our Terms of Service, Privacy Policy, Shipping Policy, Payment Policy, Returns & Refund Policy, and Sales Tax Policy.
Thank you for choosing Target Box Container Sales. We appreciate your trust and look forward to supplying reliable shipping containers, modular buildings, refrigerated units, and custom container solutions to customers across Canada’s 10 provinces and 3 territories.