SHIPPING POLICY
Last Updated: August 2, 2026
Welcome to Target Box Container Sales. This Shipping Policy explains how we process, schedule, transport, and deliver our shipping containers and related products throughout Canada. It outlines our delivery coverage, order processing procedures, shipping methods, estimated delivery timelines, site preparation requirements, customer responsibilities, inspection procedures, and shipping support information.
By placing an order with Target Box Container Sales, you acknowledge that you have read, understood, and agreed to this Shipping Policy, together with our Terms of Service, Privacy Policy, Payment Policy, Returns & Refund Policy, and Warranty Policy.
This Shipping Policy applies to all purchases made through www.targetboxcontainersales.com and has been rewritten specifically for your Canadian business based on the structure of the uploaded Shipping Policy.
1. Shipping Policy Overview
Target Box Container Sales specializes in the transportation and delivery of new, used, refrigerated, high cube, modified, and specialty shipping containers throughout Canada.
Our professional logistics team coordinates every shipment using our company-owned fleet and experienced delivery personnel to ensure containers arrive safely, securely, and on schedule.
This Shipping Policy explains:
- Delivery coverage throughout Canada
- Order processing procedures
- Shipping methods
- Estimated delivery timelines
- Site preparation requirements
- Customer responsibilities
- Delivery inspections
- Freight coordination
- Shipping restrictions
- Delivery support
Our goal is to provide reliable, transparent, and professional delivery services for homeowners, contractors, businesses, farms, municipalities, and government organizations across Canada.
2. Areas We Serve
Target Box Container Sales proudly delivers throughout Canada’s 10 provinces and 3 territories.
Our delivery network serves customers in:
Provinces
- Ontario
- Quebec
- British Columbia
- Alberta
- Saskatchewan
- Manitoba
- New Brunswick
- Nova Scotia
- Prince Edward Island
- Newfoundland and Labrador
Territories
- Yukon
- Northwest Territories
- Nunavut
We provide delivery services to:
- Residential properties
- Commercial properties
- Construction sites
- Industrial facilities
- Agricultural operations
- Warehouses
- Storage yards
- Government facilities
- Municipal projects
- Remote job sites (where accessible)
Some remote or difficult-to-access locations may require additional planning or specialized delivery equipment.
3. Shipping Coverage & Delivery Locations
Target Box Container Sales provides professional delivery to a wide range of locations throughout Canada.
We regularly deliver to:
- Homes
- Businesses
- Farms
- Ranches
- Construction projects
- Warehouses
- Industrial facilities
- Storage yards
- Commercial developments
- Municipal properties
- Educational institutions
- Government facilities
- Vacant land prepared for container placement
We serve:
- Urban communities
- Suburban neighbourhoods
- Rural properties
- Remote communities where road access permits
If a location cannot be safely accessed using our standard delivery equipment, our logistics team will review alternative delivery solutions before dispatch.
Additional coordination may be required for:
- Gated communities
- Remote northern communities
- Island locations
- Mountainous terrain
- Restricted industrial facilities
- Areas requiring crane placement
4. Order Processing Times
Orders begin processing once:
- Full payment or any required deposit has been received.
- Your delivery address has been confirmed.
- Site access information has been reviewed.
- Product availability has been confirmed.
Standard processing typically requires 1–3 business days.
Custom-built containers, modified units, container homes, refrigerated containers, and special-order products may require additional preparation time depending on the complexity of the project.
Orders placed on weekends or Canadian statutory holidays will begin processing on the next business day.
After your order has been processed, you will receive:
- Order Confirmation
- Delivery Scheduling Notification
- Dispatch Confirmation
5. Order Cut-Off Time
Orders received and confirmed before 2:00 PM Eastern Time (ET) on a regular business day will generally begin processing the same day.
Orders received after 2:00 PM ET, or on weekends and statutory holidays, will begin processing on the following business day.
This processing schedule allows our logistics team to coordinate inventory, delivery equipment, and transportation efficiently.
6. Estimated Delivery Timeframes
Estimated delivery times begin once your order has been confirmed and payment has been successfully processed.
Typical delivery estimates are:
Standard Delivery
Processing Time:
1–3 Business Days
Estimated Transit Time:
5–10 Business Days
Estimated Total Delivery:
6–13 Business Days
Express Priority Delivery (where available)
Processing Time:
1–2 Business Days
Estimated Transit Time:
3–7 Business Days
Estimated Total Delivery:
4–9 Business Days
Delivery timelines may vary depending on:
- Province or territory
- Weather conditions
- Product availability
- Remote delivery locations
- Road conditions
- Seasonal demand
- Special delivery requirements
These delivery estimates are provided in good faith but are not guaranteed.
7. Shipping Methods Offered
Target Box Container Sales offers several professional delivery options depending on your location, container type, and site accessibility.
Available methods may include:
Standard Delivery
Our most popular delivery option for customers throughout Canada.
Tilt-Bed Delivery
Ideal for most residential and commercial deliveries where direct container placement is possible without additional lifting equipment.
Flatbed Delivery
Used for deliveries requiring alternative unloading methods or specialized placement.
Crane-Assisted Delivery
Available where containers must be lifted over obstacles, stacked, or placed in areas inaccessible by tilt-bed equipment.
Our logistics team will recommend the most appropriate delivery method based on your project requirements.
8. Standard Delivery
Our Standard Delivery service provides dependable transportation throughout Canada using our company-owned fleet and professional logistics network.
Standard Delivery includes:
- Professional transportation
- Delivery scheduling
- Site coordination
- Container placement where site conditions permit
- Delivery confirmation
Standard Delivery is available for most serviceable locations across Canada.
For remote communities, northern territories, or locations requiring specialized equipment, additional delivery arrangements may be necessary. Any additional charges or requirements will be discussed with you before your order is dispatched.
9. Freight & Heavy Equipment Delivery
Shipping containers are classified as oversized freight and require specialized transportation equipment for safe handling and delivery.
Target Box Container Sales utilizes company-owned heavy-duty delivery vehicles, professional drivers, and specialized equipment to transport containers throughout Canada.
Approximate empty container weights include:
- 10ft Container: 2,800–3,200 lbs (1,270–1,450 kg)
- 20ft Container: 4,800–5,300 lbs (2,180–2,400 kg)
- 40ft Standard Container: 8,000–8,800 lbs (3,630–4,000 kg)
- 40ft High Cube Container: 8,300–9,000 lbs (3,765–4,080 kg)
All deliveries are completed using properly maintained equipment operated by trained professionals in accordance with applicable Canadian transportation regulations.
10. Tilt-Bed Delivery
Tilt-bed delivery is our preferred delivery method for most residential, commercial, agricultural, and industrial locations.
During a tilt-bed delivery, the trailer hydraulically tilts, allowing the container to slide safely into its final position without requiring additional unloading equipment.
Tilt-bed delivery offers several advantages:
- Fast and efficient unloading
- No customer-owned forklift required
- Precise container placement
- Reduced installation time
- Suitable for most level sites
Our logistics team will confirm whether your property is suitable for tilt-bed delivery before dispatch.
11. Flatbed Delivery
Flatbed delivery is used when tilt-bed delivery is not practical or where site conditions require alternative unloading methods.
Flatbed delivery may be recommended for:
- Restricted access locations
- Commercial construction projects
- Large industrial facilities
- Multi-container deliveries
- Sites requiring crane placement
- Specialty container installations
Depending on the delivery location, additional unloading equipment such as a forklift or crane may be required.
Where applicable, our logistics team will coordinate these arrangements with you before delivery.
12. Crane Delivery (Where Required)
Certain delivery locations require crane-assisted placement.
Crane delivery may be recommended when:
- The container must be lifted over buildings or fences.
- The placement location cannot be reached by delivery truck.
- Containers are being stacked.
- Space is limited.
- Specialized positioning is required.
- The project involves modular or container home installations.
If crane services are necessary, our logistics team will discuss the requirements with you before delivery.
Any applicable crane-related costs will be clearly communicated and approved before scheduling.
13. Delivery Scheduling Process
Once your order has been processed, our logistics department will coordinate your delivery.
Our scheduling process typically includes:
- Confirmation that your order is ready for dispatch.
- Verification of your delivery address and contact information.
- Review of site accessibility.
- Selection of the appropriate delivery equipment.
- Scheduling of your delivery date.
- Delivery confirmation provided before dispatch.
Customers are generally contacted 24–48 hours prior to delivery to confirm:
- Delivery date
- Estimated arrival window
- Site access
- Placement location
- Final delivery instructions
Where available, additional delivery updates may be provided by telephone, email, or SMS.
14. Shipping Cost Calculation
Shipping costs vary depending on several factors, including:
- Delivery destination
- Province or territory
- Container size
- Container weight
- Delivery method
- Accessibility of the delivery site
- Remote location requirements
- Additional lifting equipment (if required)
Your delivery cost will be calculated before checkout or included in your written quotation.
Target Box Container Sales believes in transparent pricing.
We do not add hidden freight charges after your order has been confirmed.
If additional services become necessary due to site conditions or customer-requested changes, we will provide a revised quotation for your approval before proceeding.
15. Postal Code Delivery Estimates
Customers can request a delivery estimate by providing their Canadian postal code.
Based on your postal code, our logistics team can provide:
- Estimated delivery timeframe
- Delivery availability
- Recommended delivery method
- Shipping estimate
- Accessibility review
- Available scheduling options
Delivery estimates are intended as planning tools and may change depending on weather, road conditions, inventory availability, or other operational factors.
16. Remote Area Deliveries
Target Box Container Sales proudly serves customers throughout Canada, including many remote and rural communities.
Deliveries to certain locations may require additional planning due to:
- Limited road access
- Ferry crossings
- Northern highways
- Seasonal road restrictions
- Remote construction sites
- Island communities
- Mountainous terrain
Where additional transportation costs apply, they will be clearly disclosed before your order is confirmed.
No remote-area surcharge will be applied without your prior approval.
17. Site Preparation Requirements
Proper site preparation is essential to ensure a safe and successful delivery.
Before your scheduled delivery, customers should ensure:
- The placement area is level and stable.
- The ground is capable of supporting the combined weight of the delivery vehicle and container.
- Access roads are clear and unobstructed.
- Trees, overhead wires, and other obstacles have been addressed.
- Adequate turning space is available.
- Any required permits or approvals have been obtained.
For most deliveries, we recommend:
- A minimum access width of approximately 12 feet (3.7 metres).
- A minimum overhead clearance of approximately 14 feet (4.3 metres).
- Straight approach distance suitable for the selected delivery vehicle.
- A compacted gravel, concrete, asphalt, or other stable surface capable of supporting heavy equipment.
If you are unsure whether your site is suitable, our logistics team can help assess your delivery requirements before dispatch.
18. Delivery Access Requirements
To ensure a safe and efficient delivery, the delivery location must be accessible to our delivery vehicles and equipment.
Customers are responsible for ensuring that:
- Roads leading to the property are suitable for heavy-duty trucks.
- Driveways are stable and capable of supporting delivery vehicles.
- Gates are unlocked and provide sufficient width.
- There are no low bridges, overhead wires, tree branches, or other obstructions.
- The delivery route allows safe entry, maneuvering, and exit.
- The designated placement area is free of vehicles, equipment, debris, or other obstacles.
If access restrictions are known before delivery, customers should notify our logistics team as early as possible so appropriate arrangements can be made.
Failure to disclose access limitations may result in additional delivery charges or rescheduling.
19. Customer Responsibilities Before Delivery
Before your scheduled delivery date, you agree to:
- Verify that your delivery address is accurate.
- Confirm your contact information is current.
- Ensure the delivery site is fully prepared.
- Obtain any municipal permits, zoning approvals, or property permissions that may be required.
- Ensure underground utilities have been properly identified where applicable.
- Provide clear placement instructions.
- Ensure an authorized adult (18 years or older) is present during delivery.
- Inform us of any site conditions that may affect delivery.
Proper preparation helps prevent delays and allows our drivers to complete delivery safely and efficiently.
20. Delivery Appointments
Once your order is ready for dispatch, our logistics team will contact you to schedule your delivery.
Delivery appointments generally include:
- Confirmed delivery date
- Estimated arrival window
- Driver coordination
- Final site verification
- Placement confirmation
Most deliveries are scheduled within a 2 to 4-hour arrival window.
While we strive to meet scheduled appointment times, unexpected circumstances such as weather, traffic, road closures, or equipment issues may occasionally affect arrival times.
If delays occur, we will notify you as soon as reasonably possible.
21. Delivery Delays & Unforeseen Circumstances
Estimated delivery dates are provided in good faith and should be considered approximate.
Delivery delays may occur due to circumstances beyond our reasonable control, including:
- Heavy traffic
- Road construction
- Mechanical issues
- Transportation regulations
- Product availability
- Seasonal demand
- Supplier delays
- Remote delivery locations
- Government restrictions
- Force majeure events
If your delivery is delayed, our logistics team will provide updated scheduling information and work to complete delivery as quickly as practical.
Where delays are caused by Target Box Container Sales, we will make every reasonable effort to minimize disruption at no additional delivery charge.
22. Weather-Related Delays
Safety is our highest priority.
Severe weather conditions may require delivery to be postponed or rescheduled.
Weather conditions that may affect delivery include:
- Heavy snowfall
- Ice storms
- Flooding
- High winds
- Wildfires
- Severe thunderstorms
- Extreme cold
- Poor road conditions
- Fog or limited visibility
Where weather conditions make delivery unsafe, we will contact you promptly to arrange the next available delivery date.
Customers will not be charged additional delivery fees solely because a delivery is rescheduled due to severe weather.
23. Carrier Responsibilities
Target Box Container Sales uses experienced drivers and professional delivery personnel to transport your container safely.
Our delivery team is responsible for:
- Safely transporting your container.
- Protecting your order during transit.
- Following approved delivery procedures.
- Communicating delivery updates.
- Positioning the container where reasonably possible.
- Reporting any transportation issues immediately.
Our drivers always prioritize safety and may refuse placement if site conditions present a risk to people, equipment, or property.
24. Inspection Upon Delivery
Customers should inspect their container immediately upon delivery before accepting the shipment.
Please verify:
- Correct container size.
- Correct container type.
- Exterior condition.
- Interior condition.
- Door operation.
- Flooring condition.
- General structural condition.
If you identify any visible damage or discrepancies, please:
- Note the issue on the delivery documentation.
- Take clear photographs.
- Notify Target Box Container Sales as soon as reasonably possible.
Prompt reporting allows us to investigate and resolve any concerns quickly.
25. Damaged Shipments Procedure
Although every reasonable effort is made to protect your container during transport, damage may occasionally occur.
If your shipment arrives with visible transportation damage:
- Carefully inspect the container before accepting delivery.
- Record all visible damage on the delivery documentation.
- Take clear photographs of the affected areas.
- Contact Target Box Container Sales as soon as possible.
Our team will investigate the matter and, where appropriate, arrange for repair, replacement, or another suitable resolution in accordance with our Warranty Policy and Returns & Refund Policy.
Customers should avoid modifying or repairing damaged areas until the claim has been reviewed.
26. Missing Shipments Procedure
If your expected delivery date has passed and you have not received an update regarding your shipment, please contact our logistics team immediately.
We will:
- Review your order status.
- Contact the assigned delivery team.
- Verify the shipment location.
- Provide updated delivery information.
- Investigate any unexpected delays.
In the unlikely event that a shipment is confirmed lost during transportation, Target Box Container Sales will work with the appropriate parties to provide a suitable resolution, which may include replacement of the container or another appropriate remedy in accordance with applicable law and our company policies.